Privacy &
Cookie Policy

Privacy is a serious matter, but we like to keep it simple and clear. Below, you’ll find all the details about how we handle the information you share with us. From safeguarding your privacy to explaining the cookies we use—everything is laid out in an easy-to-understand way.

Still have questions or need clarification? Feel free to reach out to us at hello@tentix.be.

YOUR DATA

Li-Bo BV/SRL
Address: Bruggestraat 222
8480 Ichtegem (BE)
Email: hello@tentix.be
VAT Number: BE 1011.432.757

For any questions about this policy, you can contact us at the email address listed above.

We collect your name, phone number, and email address when you fill out the quote request form on our website. Additionally, we gather the IP address of your device when you visit our website.

We use your data to deliver and improve our services. This includes remembering your personal preferences – like your language choice – and making sure we can answer your questions properly. With your consent, we’ll also keep you updated with news and offers. Additionally, we analyze our website to ensure your experience runs as smoothly as possible.

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law.

We take the security of your personal data very seriously. Your information is stored on secure servers with restricted access, and only authorized staff and trusted partners can access it. We also use encryption and password protection to safeguard your data from unauthorized access. While no system is completely foolproof, we do everything we can to protect your information to the best of our ability.

Your data is not shared with third parties, except:

  • When it’s necessary to perform our services (e.g., IT service providers).
  • When we are legally required to do so.

We have data processing agreements with parties who process your data on our behalf to ensure your privacy is protected.

You have the right to:

  • Request correction or deletion of incomplete, incorrect, inappropriate, or outdated personal data.
  • Know what personal data we have stored about you.
  • File a complaint with the relevant data protection authority if you believe your privacy rights have been violated.

DPA Contact Information:
Drukpersstraat 35, 1000 Brussels
Email: contact@apd-gba.be

COOKIES

Like any other website, tentix.be uses ‘cookies’. These cookies are small files, used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

  • Essential Cookies: Necessary for the website to function.
  • Analytical Cookies: To analyze the use of our website.

On your first visit to our website, we ask you to accept or decline cookies. You can adjust your cookie settings at any time through your browser settings.

FINALLY

Our privacy policy may be updated from time to time. Any changes will be published on this page. We encourage you to review our policy regularly.

If you have any questions, comments or complaints regarding the Website or these Terms of Use, just get in touch. You can write to us at the address below or email us at hello@tentix.be

    GET A QUOTE

    Hi there! What kind of 
event are we talking about?

    1/3

    PROJECT DETAILS

    Perfect! Can you give
us a little more details
about your event?

    2/3

    ABOUT YOU

    That will do! Now how
can we reach you?

    3/3